SMS Privacy Policy
The Grass Outlet is committed to protecting your privacy and ensuring a safe online experience. This SMS Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our SMS communication services.
Information We Collect
When you opt-in to receive SMS communications from us, we may collect the following information:
Your mobile phone number
Your consent to receive messages
How We Use Your Information and Frequency of SMS Texting
The Grass Outlet will use SMS texting to send conversational messages, status updates, appointment reminders, and order/shipping confirmations. By opting in, you agree to receive SMS messages from The Grass Outlet. Message and data rates may apply. Message frequency may vary. On average, you can expect to receive 1-2 messages per month. For more information, please review our Privacy Policy at: https://thegrassoutlet.com/privacy-policy/ and our Terms and Conditions at: https://thegrassoutlet.com/privacy-policy/.
Sharing Information
Privacy Commitment: We are committed to safeguarding your privacy and ensuring that your personal data remains secure. Your data will not be transferred to external organizations. We prioritize your privacy and adhere to strict data protection standards. We will not and do not share, sell, or distribute your SMS information to third parties for marketing or any other purposes even with your consent. For any questions or concerns regarding our privacy practices, please contact us directly by calling 512-467-8902 or emailing info@thegrassoutlet.com.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no method of data transmission or storage is completely secure. We implement robust security measures to protect your data from unauthorized access. Regular audits are conducted to ensure compliance with our privacy standards.
Opt-In Consent
By opting in, you agree to receive SMS messages from The Grass Outlet. Message and data rates may apply.
Types of messages you may receive include:
- Conversational messages
- Status updates
- Appointment reminders
- Order/shipping confirmations
Message frequency may vary. On average, you can expect to receive 1-2 messages per month.
For more information, please review our Privacy Policy at: https://thegrassoutlet.com/privacy-policy/and our Terms and Conditions at: https://thegrassoutlet.com/privacy-policy/
Customers can opt-in to receive these messages by texting START or SUBSCRIBE. The purpose of this campaign is to keep customers informed about their orders and appointments, ensuring they receive timely updates and reminders. Message frequency may vary, with an average of 1-2 messages per month. Message and data rates may apply. For help, customers can text HELP or INFO, and to stop receiving messages, they can text STOP or UNSUBSCRIBE. For more information, please visit our Privacy Policy and Terms & Conditions at https://thegrassoutlet.com/privacy-policy/.
Opt-Out Option
To Opt-Out of receiving SMS text messages from The Grass Outlet at any time, text STOP or UNSUBSCRIBE to 512-467-8902 and you will no longer receive SMS text messages from The Grass Outlet. Help information is available from The Grass Outlet by texting HELP to 512-467-8902 or calling 512-467-8902 or emailing info@thegrassoutlet.com. For more information, please review our Privacy Policy and Terms and Conditions at the following link: https://thegrassoutlet.com/privacy-policy/.
Contact Info
For any questions or concerns about this SMS Privacy Policy, please call us at 512-467-8902 and/or email us at info@thegrassoutlet.com.
Site Privacy Policy
The Grass Outlet respects your privacy and is committed to protecting your personal information. This Privacy Policy governs how The Grass Outlet collects, uses, maintains, and discloses information collected from users (each, a “User”) of the www.thegrassoutlet.com website (“Site”). This privacy policy applies to the Site and all products and services offered by The Grass Outlet.
Personal identification information
We may collect personal identification information from Users in various ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and credit card information.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifying information, except that it may prevent them from engaging in certain Site-related activities.
Sharing Your Information
We may share your personal information with:
Service Providers: We may share your information with third-party service providers who help us operate our business, such as payment processors, email marketing platforms, and analytics providers. SMS Text messaging opt-in is excluded from information sharing with third parties.
Legal Requirements: We may disclose your information to comply with legal obligations, such as responding to subpoenas or court orders.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users’ means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
Our Site may use “cookies” to enhance User experience. Users’ web browsers place cookies on their hard drives for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert them when cookies are being sent. If they do so, note that some parts of the Site may not function properly.
How we use collected information
The Grass Outlet collects and uses Users personal information for the following purposes:
- To improve customer service
- To more effectively respond to your customer service requests and support needs.
- To communicate with you, such as sending you important notices, updates, and marketing communications.
- To personalize user experience
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
- To process transactions
- We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
- To send periodic emails
- To comply with legal obligations.
The email address Users provide for order processing will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email, or User may contact us via our Site or email info@thegrassoutlet.com.
How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.
Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Compliance with children’s online privacy protection act
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
Changes to this privacy policy
The Grass Outlet has the discretion to update this privacy policy at any time. When we do, we revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
Your Rights
You may have certain rights regarding your personal information, such as the right to access, correct, or delete your information. To exercise these rights, please contact us at info@thegrassoutlet.com.
Contacting us
If you have any questions about this Privacy Policy, the practices of this site or your dealings with this site, please contact us at:
The Grass Outlet
512-467-8902
info@thegrassoutlet.com
PO Box 170579, Austin, TX 78717
