How We Use Your Information and Frequency of SMS Texting
We use your phone number and other information to facilitate service and support communications. This can include order confirmation and updates, shipment status and updates, delivery appointment reminders, quality control and satisfaction follow-ups, billing and payment notifications, ongoing product care and guidance as well as other content related to orders like customer service information, two-way customer service conversations, and product support inquiries. SMS message frequency can vary but we intend to initiate these updates weekly to our customers.
Sharing Information
Your phone number will not be shared with third parties for marketing or promotional purposes of any kind.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, or misuse. However, please be aware that no method of data transmission or storage is completely secure.
Opt-In Consent
When you Opt-In to The Grass Outlet SMS service, you consent to receive order confirmation and updates, shipment status and updates, delivery appointment reminders, quality control and satisfaction follow-ups, billing and payment notifications, ongoing product care and guidance as well as other content related to orders like customer service information, two-way customer service conversations, and product support inquiry text messages from us. Message and data rates may apply depending on your mobile communications provider. Message frequency may vary.
Help information is available from The Grass Outlet by texting “HELP” to 512-467-8902 or calling 512-467-8902 or emailing info@thegrassoutlet.com. Information, including the phone number to use the SMS service at The Grass Outlet, is documented in the SMS policy on our website. Additional information is available in The Grass Outlet Terms and Conditions.
Opt-Out Option
You may Opt-Out of receiving SMS messages from The Grass Outlet at any time. Once you Opt-Out, we will no longer send you SMS messages. You Opt-Out of The Grass Outlet SMS service by texting “STOP” to 512-467-8902.
Help information is available from The Grass Outlet by texting “HELP” to 512-467-8902 or calling 512-467-8902 or emailing info@thegrassoutlet.com. Information, including the phone number to use the SMS service at The Grass Outlet, is documented in the SMS policy on our website. Additional information is available in The Grass Outlet Terms and Conditions.
